Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and is ready for shipment.
Shipping Methods & Delivery Times
We offer the following shipping methods:
-
Standard Shipping: Delivery within 2-3business days.
- Overnight Shipping: Next business day delivery.
Please note that delivery times are estimates and are not guaranteed. Factors such as weather, holidays, and customs delays can affect delivery times.
Shipping Rates
Shipping charges are calculated based on the weight, size, and destination of your order. You can view the total shipping cost at checkout before completing your purchase.
- Standard Shipping: $10 (Free for orders over $80)
- Overnight Shipping: $15
International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and additional fees which are the responsibility of the customer. Delivery times for international orders may vary.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your order.
Address Issues
Please double-check your shipping address before completing your purchase. We are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses.
Missing or Damaged Packages
If your order is missing or arrives damaged, please contact our customer service team within 7 days of delivery for assistance.
Customer Service
For any questions or concerns about shipping, please feel free to contact us at [Your Contact Information].